Bloomberg used help desk to spy on clients – #helpdesk #custserv #itsm #it #management #support – http://t.co/LeFOQzewkM

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46% use social media for online purchasing decisions and 35% use it to vent about bad customer service – #helpdesk #custserv -…

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46% use social media for online purchasing decisions and 35% use it to vent about bad customer service – #helpdesk… http://t.co/7TLRlycn5B

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40 ways to fix your PC before you call an expert | #helpdesk #tech #support #custserv #it #management #byod http://t.co/mYRzzfXOpl

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See? You CAN offshore the help desk after all | #helpdesk #support #custserv #it #management – http://t.co/1TtuMnomZ4

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IT helpdesk must up ante in cloud, BYOD era | #helpdesk #crm #it #management #custserv – http://t.co/uMAjkeOZML

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IT help desk evolves to meet the new demands of consumerization – #crm #helpdesk #custserv #it #management http://t.co/zUztx7jtud

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IT helpdesk must up ante in cloud, BYOD era | #helpdesk #support #custserv #byod #it #management – http://t.co/puhvCoJw9P

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McDonald’s Tackles Repair of ‘Broken’ Service – #crm #customer #service #custserv #helpdesk – http://t.co/f5NDpIhYwB

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5 Worst Tech Rip-offs | Upgrade Your Life – #helpdesk #it #support #custserv #tech – http://t.co/JEDWnz39lH

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