Help Desk Jobs & Careers

Resource Directory

Help Desk Jobs – Careers & Training

TechExcel ServiceWise CustomersWelcome to the careers section. Here you’ll find valuable job, career and training resources for perfecting your help desk and customer service skills. You’ll also find real-time job listings, provided in partnership with CareerBuilder! is packed with useful links and resources for job seekers and IT professionals interested in honing their customer service and suppot skills. See below for a comprehensive listing of valuable training, support and job/career resources that will enable you to get ahead!


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free-helpdesk-software-downloadHelp Desk Job & Training Resources

  • Job Board – Real-time help desk, IT and support job listings, in partnership with CareerBuilder. *Real-time, Updated Daily!*

Other Resources:

  • Active Learning Partnership – UK-based training provider including customer support, help desk, IT communication, and other areas. 01832 732560
  • – The premier job search web site for call center professionals
  • – Call Center web site directed specifically to operations people working IN a call center
  • CareerBuilder – A leading job search resource for help desk, CRM, and IT professionals in general. 866-438-1485
  • CareerJet – Simple and straightforward career search engine that aggregates job listings from thousands of web sites and databases.
  • CareerSaver – Interactive, adaptive study materials for the IT professional. 727-450-0476
  • Certification Crazy – Free study guides, practice exams and other useful information for all the major computer certifications
  • – IT certification resource site
  • Church International Ltd. – Specialist recruiter for help desk and tech support teams for Europe. 01622 675126
  • Communico Ltd. – Provides customer service training, coaching, and consulting. 203-226-7117
  • Donna Earl Training – International training pecialist in customer service skills for help desk & technical/IT professionals. 415-987-8110
  • HelpDeskCoach – HelpDeskCoach provides consulting and training to help desks to increase customer service skills and user satisfaction. 415-929-8110
  • Information Technology Degrees – An IT degree resource site.
  • JustHelpDeskJobs – The premier online community for Help Desk career development
  • Kalyx – IT recruitment firm catering to mid and large size companies. 416-762-0617
  • New Frontier Training – Provides training materials for IT professionals. 805-698-1222
  • Purple Griffon – UK-based Service Management training organisation specialising in ITIL training. 08707 442259
  • – Job search database with real-time aggregated listings.
  • The Phone Coach – Customized phone skills training and learning programs for call centers. 701-530-0806
  • – A Niche job site for customer service professionals in all industries.