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| Spring 2009 Edition - The Service & Support News | ||||
This month's feature story examines the role of CRM consultants, and how recent market shifts have impacted their methodologies and business practices. Enjoy! ------------- FREE Help Desk & CRM Software Download! |
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| FEATURE STORY The New Breed of CRM Consultant (Source: CRM Magazine)
However, as organizations ease away from on-premises software and look more favorably upon SaaS solutions, large-scale consulting and implementation lightens up, too. The consensus seems to be that the demand for professional services is still high—it’s just coming in a different form nowadays. |
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