Set up forwarding

Forward emails from your current mailbox to HelpDesk

Forward your emails to HelpDesk and convert them into tickets

To keep and manage your entire email communication with customers in HelpDesk, you should set up email forwarding in your current email client (or your server).

Microsoft Outlook email forwarding

Learn how to set up forwarding from Microsoft Outlook to HelpDesk

Gmail (G Suite) email forwarding

Learn how to set up forwarding from G Suite/Gmail to HelpDesk.

Set up the Custom Domain, Inbox, and Reply Address

Setting up the domain When you set up forwarding your messages to HelpDesk, you’ll be able to send messages to your customers from the HelpDesk ticketing system using the dedicated email address provided to you by us.

Managing multiple email addresses in HelpDesk

Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automated rules.

Yahoo! email forwarding

Forward emails from Yahoo! Mail to HelpDesk.

Microsoft Office 365 email forwarding

Forward your emails from Office 365 to HelpDesk and convert them into tickets.

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