Set up forwarding
Forward emails from your current mailbox to HelpDesk
Forward your emails to HelpDesk and convert them into tickets
To keep and manage your entire email communication with customers in HelpDesk, you should set up email forwarding in your current email client (or your server).
Microsoft Office 365 email forwarding
Forward your emails from Office 365 to HelpDesk and convert them into tickets.
Gmail (G Suite) email forwarding
Learn how to set up forwarding from G Suite/Gmail to HelpDesk.
Microsoft Outlook email forwarding
Learn how to set up forwarding from Microsoft Outlook to HelpDesk
Managing multiple email addresses in HelpDesk
Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automated rules.
Yahoo! email forwarding
Forward emails from Yahoo! Mail to HelpDesk.