Set up forwarding
Forward emails from your current mailbox to HelpDesk
To keep and manage your entire email communication with customers in HelpDesk, you should set up email forwarding in your current email client (or your server).
Learn how to set up forwarding from Microsoft Outlook to HelpDesk
Learn how to set up forwarding from G Suite/Gmail to HelpDesk.
Setting up the domain When you set up forwarding your messages to HelpDesk, you’ll be able to send messages to your customers from the HelpDesk ticketing system using the dedicated email address provided to you by us.
Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automated rules.
Forward emails from Yahoo! Mail to HelpDesk.
Forward your emails from Office 365 to HelpDesk and convert them into tickets.