Help Desk Software Reviews & Comparisons
Helpdesk.com is pleased to provide you with a gateway to help desk software reviews, comparisons, feedback, thoughts and commentary.
Websites included below provide help desk software reviews and comparisons of packages that provide all the expected help desk features – such as call tracking, call management, ticket management, and knowledge base – as well as asset management, web-based self service, and in some instances full ITIL compliance.
Helpdesk.com is not associated with nor does it necessarily share the opinions reflected in these third party sites.
Highlighting their Top Ten Help Desk Software Solutions, financesonline.com also includes information about Types of Help Desk Software, along with discussion of Key Features and Benefits, Latest Trends and Potential Issues. READ MORE
Reviews of over 200 Help Desk Software Packages, sortable by Industry, Size, Price, Ratings, Deployment, Platform. Software Advice helps IT support desks choose the right help desk software to manage their unique needs. READ MORE
Capterra provides a list of their top 20 sponsored Help Desk solutions, sortable by “Sponsored”, “Highest Rated”, “Most Reviews”, and “Hot Products”. They also provide a list of “Most Popular”, “Most Affordable”, and “Most User-Friendly” products. READ MORE
Provides a filterable Help Desk comparison functionality, along with a visual aid that ranks solutions as Leaders, High Performers, Contendors or Niche, within the Small Business, Mid-Market, or Enterprise Markets. A detailed description of each definition is included. READ MORE
Website provides a detailed description and discussion of what they consider to be the top three industry leaders for small business Help Desk solutions. Also includes a clear comparison of basic features, functionalities, and pricing. READ MORE
Inc.com provides a detailed description of their top eight Help Desk solutions for 2016, with a focus on the products’ ability to manage tickets and generate reports that will help a business run smoothly. READ MORE