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Respond 24/7 without lifting a finger

Save time and money by automating the ticketing process and using innovative AI features in messaging. Get things done, even if you're away.

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Set up your account on the spot and jump right into the action with a super-short learning curve. If you have any questions, we're available 24/7.

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Create a single source of truth, and nothing will escape your attention. Use the HelpDesk dashboard to always be aware of where you stand with your relationships.

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Reduce ticket resolution times sharply

Benefit from ready-made canned responses to speed up your flow. Join successful teams that have reduced ticket resolution time by 50%.

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Integrate with apps and mirror daily work

Browse our vast Marketplace for your favorite solutions. Incorporate multichannel into your processes and keep your messaging flow under full control.

Boost your customer satisfaction

Use simple ticketing features to solve support cases seamlessly. Leave your customers genuinely delighted to drive higher revenue that keeps your business thriving.

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HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2 HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2 HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2
Some of our workflows have been used over 2,000 times each, and the time and effort savings are incredible.
Melissa Hannam
the Director of Marketing at Valley Driving School

100+

tickets are handled within four hours through prioritization and tagging.

7,000

actions performed by workflow instead of agents.

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Free 14-day trial Cancel anytime Simple setup

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good company

Tickets that are created with Shopify, Salesforce, LiveChat, and Messenger