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For information pertaining to help desk software vendors, CRM solutions, industry publications, market research, help desk news, industry events, and more, helpdesk.com is your destination. helpdesk.com: Help desk software…and more.
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ITIL Heroes’ White Paper
Understand and implement ITIL Service Support without shedding blood!
The ITIL Heroes Handbook gives you a quick backgrounder on ITIL basics and dives deep into ITIL Service Support with examples drawn from real-world customers. It packs some action; you get to implement a Service Desk to understand how easy it is.
Oh, and we almost forgot -- the comic approach taken here keeps you awake while you are trying to read all this stuff!
Featured Content & Destinations
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| Resources | Help Desk Coach Resource Center |
| News | Visit the Helpdesk.com Blog! |
| White papers | Free White Paper Library |
| Careers | Real-time Help Desk Job Listings |
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