Get free HelpDesk software for your organization and collect, browse, and respond to messages in one place.
More than 250 nonprofits from all over the world use our products
Having the "can-do" attitude ourselves, we can't just sit back and admire your efforts without contributing. That's why we’re more than happy to share our product suite with you.
To join the HelpDesk for Nonprofits program, you must be a registered nonprofit organization. Please note, some types of organizations aren’t eligible and won’t be allowed into the program.
Business and professional organizations
Legislative or political organizations
Churches, an association of churches, or other religious organizations
Schools, colleges, and related organizations, unless funded exclusively by private donations
Government offices
Libraries and museums, unless financed exclusively by private donations
Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, or socioeconomic status aren’t eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.
Use HelpDesk to spread your mission more effectively by being here and now for everyone
Cultivate relationships
with stakeholders
Reach out to potential
and current donors
Give people in need a quick
and easy way to contact you
Automate your customer
service to lower your
operating costs
Solve your customer service tasks without lifting a finger. Use smart automations to be responsive 24/7.
Collect messages from different places on one dashboard. Easily browse through them to bring help.
Mirror your daily support processes and effectively work online on tickets as a team.
Combine HelpDesk with your favorite tools & apps to make HelpDesk software a powerful support hub.
What do you get?
$34 monthly $0 per team
The information you provide will help us verify your nonprofit organization. If we accept your application, we'll move to the next step.
Help us spread the word about HelpDesk and our mission so that we can support more organizations like yours in the future.
Feel free to use one of the available HelpDesk for Nonprofits assets. A membership banner or link must be present on your homepage. Let us know once you’re ready.
Please note that the program verification link is separate from the chat widget code that you publish on your website to connect with your visitors. If all checks out, you’ll receive a confirmation email, and we’ll activate your membership in the HelpDesk for Nonprofits program.
Apply now!
To apply, your organization must be a registered non-profit entity according to all your local laws.
If you decide to join our non-profit program you will get HelpDesk Team Plan for up to 20 agents for $0 per agent. See more features on this plan: https://www.helpdesk.com/pricing/.
By signing up to the HelpDesk tool you agree to be bound by the Terms of Use and Privacy Policy for the entire period of subscription.
We reserve the right to grant or deny your organization’s qualification for our non-profit program at any time, for any reason, and to supplement or amend our eligibility guidelines at any time.
If you have any questions, please reach out to our Support Heroes.
