Do you know that 86 percent of consumers (source) will leave a brand they were once loyal to after only two to three bad customer service experiences? read more
13 min read
Mar 28, 2024
Let’s be honest – we’ve all had an issue with a purchase at some point. Whether it was a new phone with a broken screen or a package damaged in transit, it happens. read more
22 min read
Mar 22, 2024
A team email is fundamental for businesses, as it simplifies how customers reach out for help or information, funneling all communications through a single point. read more
13 min read
Mar 20, 2024
Explore the top problem management software for 2024, where I carefully chose and examined more than ten solutions. My mission was to simplify complex features and pricing structures, providing clear insights into each tool’s capabilities and value. read more
33 min read
Feb 7, 2024