Shopify - Live Chat
Engage website visitors through live chat and boost sales in your Shopify store.
Boost Your Shopify Sales with LiveChat — Faster, Easier, and More Effective
Growing your Shopify sales has never been easier. With just a few clicks, you can add LiveChat to your Shopify store and start supporting customers in real time — on desktop or mobile. Our native Shopify integration enables you to answer questions instantly, send personalized product recommendations, and smoothly guide shoppers directly to checkout.
Shopify — A Powerful ecommerce Platform for Growing Brands
Shopify is one of the leading ecommerce platforms, designed to help you launch and manage your online store with ease. You can organize your products, customize your storefront, and accept payments via credit cards, PayPal, and many other methods — in virtually any country and currency. Your storefront can also be displayed in any language you choose, making global sales effortless.
LiveChat + Shopify: A Conversion-Driven Integration
We continuously improve our Shopify integration to equip you with tools that enhance the customer experience and streamline your team’s workflow.
Product Cards — Personalized Recommendations in Chat
Send tailored product recommendations directly through the chat widget. Each Product Card includes an image, description, and a button linking to the product page in your Shopify store. Use them to guide shoppers through the buying journey, offer relevant suggestions, and increase your average order value.
Customer Insight — All Key Customer Data at Your Fingertips
Customer Insight provides your agents with instant access to valuable customer information during a chat, including order status, tracking numbers, and delivery details. Everything is available right inside the LiveChat Agent App — no need to switch back and forth between LiveChat and the Shopify Admin panel.
Manage customer interactions more efficiently, resolve issues faster, and boost your conversion rate with a seamless, connected workflow.
Key Features
Browse your store's offers in the LiveChat Agent App and send product recommendations to visitors via chat with LiveChat Product Cards for Shopify. Each card consists of an image, a description, and a link to a product page. Let your customers easily browse your products without jumping between tabs.
Grab the attention of your customers and enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Add LiveChat to your website and kill two birds with one stone.
Enhance your communication with customers with the data from the Customer Insight. No need to switch between the Agent App and Shopify Admin Panel.
LiveChat detects when visitors take particular actions on your website, and issues chat invitations based on these actions. Send a personalized invitation to a visitor who has seen several of your help pages, or contact a person who visited you for the first time.
You can now address customer concerns — whether it’s shipping fees, technical issues interrupting the purchasing process, or missing payment options — through a direct line of communication. By offering real-time assistance at checkout, you can reduce cart abandonment and increase sales.
Benefits
Provide instant customer service across several channels: a chat widget on your website, Messenger, Apple Business Chat, and more.
All website visitors are potential sales opportunities. LiveChat helps you build stronger relationships and close more deals.
With live chat available on the website, customers have a simple and free option to contact the business. They can use it with minimal disruption to their day, which turns out to be very convenient.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Shopify - Live Chat.