SaaS help desk for
agile customer support

Grow and scale quicker with a flexible support system, ideally replacing mainstream CRM platforms.

Free 14-day trial Simple setup Intuitive SaaS features

HelpDesk main dashboard view
Illustration: App window and a ticket

Skip the install

Simple setup and intuitive design – that’s what you'll find when you open HelpDesk. It’s available within your web browser, and there's no need to download or install it.

Illustration: One agent file next to multiple agent files

Stay flexible with a SaaS help desk

Stay within your budget with a flexible subscription plan. A pay-per-agent model allows you to change the number of users anytime.

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Expand team interconnectivity with a single tool

Optimize the time you spend on customer interactions. Get a tool to make managing messages and relations the easiest thing on your business' to-do list.

Improve all your customer services with HelpDesk

HelpDesk All tickets view

Declutter your company mailbox

Bring all your messages to our HelpDesk Software-as-a-Service system, where a clear and simple dashboard will give you a quick overview of all the tasks and issues that need your attention.

Organize your mailbox with HelpDesk
HelpDesk filters and ticket drawing

Make your customers happier with swift support

Respond more promptly to incoming tickets and streamline prioritizing support tasks. Your customers will value the swift and top-notch support you provide.

Start to support customers faster
HelpDesk teams categorized

Be the leader that helps your team succeed

Use HelpDesk to organize the customer service workflow and manage your team's resources more effectively. Use tasks automation service to reduce manual work.

Try HelpDesk for free
HelpDesk features visualised with a circle

See the benefits of efficient teamwork

Talk to team members without leaving the help desk app, using private notes. Discover how collaboration tools can reduce your response time.

Start working with your team in HelpDesk

The entire HelpDesk setup right in a browser


Create a HelpDesk account

1 1

Invite your team to join
you on HelpDesk

1 1

Set up your mailbox

Affordable SaaS help desk that adapts to your business needs

Starting from


Per agent, per month

Includes everything you need:

  • Single email channel (shared inbox)
  • Ready-made canned responses
  • Smart collaboration tools
  • Customer support reports
  • Easy-to-configure automations
  • High data security
  • 24/7/365 chat support

Get an online help desk with a flexible subscription. Change the number of users anytime. HelpDesk is licensed in a SaaS (Software as a Service) model, giving you full control over your subscription.

Tune HelpDesk to your needs. Easily!

Professional help desk available on any device, wherever you are

Have your premium help desk always at hand. Even if you’re on the go, you can provide five-star support on mobile. Solve your tickets anywhere, not necessarily in the office.

HelpDesk app on different device
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Mac or Windows

Choose the operating system, and HelpDesk’s responsive design adapts to your choice.

Illustration: Laptop, tablet and mobile phone

Laptop, mobile or tablet

Whichever suits you best. HelpDesk runs smoothly on any device.

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Make sure your business data is safe

All your data is safely stored in the cloud, using HelpDesk's meticulously designed infrastructure that ensures top-tier protection. HelpDesk exclusively relies on certified data centers and cutting-edge encryption methods. Enhance your data security with absolute ease.

Try HelpDesk for free
Illustration: hand and chat

Real-time support available anytime

Get 24/7 support regardless of your plan or the number of agents you add. Just start a chat, and we'll walk you through the product and help clear up any doubts.

Try HelpDesk for free

Discover the benefits of the SaaS Help Desk system

Simplify your customer service tasks today

Free 14-day trial Simple setup Intuitive SaaS features

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