SaaS help desk for
agile customer support

Grow and scale faster with a flexible ticketing system

14-day free trial Easy setup No credit card required

HelpDesk main dashboard view
Illustration: App window and a ticket

Skip the install

Easy setup and intuitive design – that’s what you’ll find when you open HelpDesk. It’s available within your browser, there’s no need to download or install anything.

Illustration: One agent file next to multiple agent files

Stay flexible with a SaaS help desk

Stay within your budget with a flexible subscription plan. A pay-per-agent model allows you to change to the number of users anytime.

Illustration: Files with a lot of mail and notes sticking out

Increase team productivity with a professional tool

Optimize your time spent on customer service with email management software. Get a tool that makes managing emails the easiest thing on your to-do list.

Improve your customer service with HelpDesk

HelpDesk All tickets view

Declutter your company mailbox

Get all your messages into HelpDesk and have one simple view with everything you need to manage your customer support. HelpDesk’s clear dashboard gives you an overview of all the tasks that need your attention.

Organize your mailbox with HelpDesk
HelpDesk filters and ticket drawing

Make your customers happier with faster support

Answer new tickets faster. Make it easier to prioritize your support tasks. Speed up your response time – your customers will appreciate your fast, high-quality support.

Start to support customers faster
HelpDesk teams categorized

Be the leader that helps your team succeed

There’s more to team management than just task assignment. Use HelpDesk to organize the customer service workflow and manage your team’s resources more effectively.

Try HelpDesk for free
HelpDesk features visualised with a circle

See the benefits of efficient teamwork

Talk to your teammates without leaving the app. Discover how collaboration tools can cut down your response time. Use teamwork to improve customer satisfaction.

Start working with your team in HelpDesk

The entire HelpDesk setup happens within your browser

1

Create a HelpDesk account

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1

Invite your team to join
you on HelpDesk

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1

Set up your mailbox

Affordable SaaS help desk that adapts to your business needs

Starting from

$4

Per account, per month

Includes all that you needed:

  • E-mail channel (shared inbox)
  • Canned responses
  • Collaboration tools (private notes, tagging)
  • Customer support reports
  • High data security
  • 24/7/365 chat support

Flexible subscription means that HelpDesk has only one plan with an adjustable number of agents. You can change the number of HelpDesk users anytime. HelpDesk is licensed in a SaaS (software as a service) model which gives you full control over your subscription.

Your plan always includes all the HelpDesk features. No confusion or paid add-ons. You can pay monthly or annually. It’s up to you.

Professional help desk available on any device

Have your own HelpDesk always at hand. Even if you’re on the go, you can provide five-star support on mobile. Solve your tickets anywhere, not necessarily in the office.

HelpDesk app on different device
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Mac or Windows

You choose the operating system, and HelpDesk’s responsive design adapts to your choice.

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Laptop, mobile or tablet

Whichever suits you best. HelpDesk runs smoothly on any device.

Illustration: binder and padlock in the cloud

Make sure your business data is safe

You don't have to worry about data security, your HelpDesk system takes care of that. All your data is safely stored in the cloud. HelpDesk’s infrastructure is designed to maintain the highest level of security. That’s why HelpDesk uses only certified data centers and advanced encryption techniques. Improve your data security, effortlessly.

Try HelpDesk for free
Illustration: hand and chat

Real-time support available anytime

With HelpDesk, you always get real-time 24/7 support at any time of the day. No matter how many agents you add.

Open a chat and start a talk. We’ll walk you through the product and help with all the doubts.

Try HelpDesk for free