An affordable ticketing software that fosters your brand growth.
Free 14-day trial Simple setup Scalable as you grow
Trusted by many growing companies and startups
Get access to all advanced features with flexible subscription plans. Pay only for users who actually use HelpDesk. Update your support agent count at any time.
Try HelpDesk for free
Implementing a help desk system in your company is a true time saver. Organize any volumes of messages from Gmail, Outlook, or other email providers in one place to keep your inboxes neat.
Get productive with HelpDesk
Better support means higher retention. Direct contact with your audience is essential for any early-stage company. Send friendly support messages when interacting with customers.
Use HelpDesk to connect with customersKeep track of all customer messages and make sure you know which ones need your attention.
Easily identify message content with smart filtering options in ticket details.
Confirm that your message has reached its intended destination and verify that the recipient has already reviewed it.
Group your customer-facing agents into teams and manage their tasks in a simple and transparent way.
Prepare smart message templates and use them to speed up your response time.
Browse through the reports to identify your blind spots and strongest points.
For growing teams with entry-level needs.
$ 29 /mo
For businesses with expansive operations.
$ 50 /mo
Try the trusted help desk software for SMBs
Free 14-day trial Simple setup Scalable as you grow
Reach out to us anytime,
24/7/365
No matter how many agents you add, your questions always have our highest priority. Start a chat for immediate assistance. Our support team is always available. On Mondays, Sundays, and holidays. At 2 pm or 2 am.
Connect with HelpDesk’s product
development team
Influence the product you use every day. Schedule a call with our Product Manager and tell us what you need. We believe in customer-oriented product development and would love to hear your ideas.
One thing is to get feedback, another is to learn from it. Use HelpDesk to get more quality opinions and manage it professionally.
Enterprise-oriented help desk systems aren't the best fit for small business owners. A simpler tool with an easy setup will increase your customer support efficiency.
Start-up
Implementing HelpDesk at the early stage of your business growth is crucial if you want to see its positive snowball effect in the future.
I have a start-up
Small company without a full-time support team
Integrating sales, support, and other communications in one place in a growing company makes the workflow smoother.
I have a small business
Company with a dedicated support team
Structure your dedicated support agents' processes in HelpDesk to make them reliable and timely.
I have a support team