Affordable ticketing system that supports your company’s growth
Free 14-day trial Easy setup
Trusted by many small business owners
Access all advanced functionalities with a flexible subscription plan. Pay only for the users who actually use HelpDesk. Update the number of support agents anytime. Or cancel, if that’s what you need at the moment.Try HelpDesk for free
Better support means increased customer retention. Having direct contact with customers is essential for any early-stage company. Send friendly support emails to build stronger relationships with your current and future customers.Use HelpDesk to connect with customers
Keep track of all your emails and make sure you know which ones need your attention.
Filter by tags to find similar messages and learn more about your customers' needs.
Make sure your message arrived where it should have. Check if your customer has already read your email.
Group your customer-facing agents into teams, and manage their tasks in a simpler way.
Prepare smart message templates and use them to speed up your response time.
Browse through the reports to identify your blind spots and strongest points.
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Reach out to us anytime,
Your questions are always of the highest priority for us, no matter how many agents you have in HelpDesk. Start a chat to get instant help. Our support team is always available. Monday, Sunday, or bank holiday. 2 pm or 2 am.
Connect with HelpDesk’s product
Influence the product you use everyday. Schedule a call with our Product Manager and tell us what you need. We believe in customer-oriented product development – we’d love to hear your ideas.
One thing is to get feedback, another is to learn from it. Use HelpDesk to get more quality feedback and manage it in a professional way.
Enterprise-oriented help desk systems aren't the best fit for small business owners. A simpler tool with easy setup will increase your customer support efficiency.
Implementing HelpDesk at the early stage of your business growth is crucial if you want to see its positive snowball effect in the future.I have a start-up
Small company that doesn’t need a full-time support team
In a smaller company, everyone needs to know something about everything. Integrating your sales and support communication in one place will make your workflow smoother.I have a small business
Company with a dedicated support team
In some industries, you need professional support agents no matter your company size. Make it easier to manage this process in HelpDesk.I have a support team