Integrate LiveChat and HelpDesk to get a powerful customer support platform.
Free 14-day trial Easy setup
They become the go-to place for your entire communication with customers.
Organize emails, chats, and ticket form messages on a single platform.
Create teams, prepare canned responses, use filters, and browse reports. HelpDesk takes the best LiveChat features so you can use them for email communication.
Manage your inbox nowCustomize your HelpDesk to fit your brand and the way you work. Create handy views and use automated workflows to manage multiple mailboxes and teams. Track delivery status to make sure your customer received the message.
Connect HelpDesk and LiveChatImport all your messages easily from LiveChat tickets to HelpDesk. Use the same tags and canned responses right away. Save time by transferring all of your agent’s accounts and teams.
Import messages nowUse the LiveChat mobile app to communicate with customers and manage incoming tickets on the go. Increase the availability of your support even when you’re away from your desk.
Get the appBoth apps are based on the same design system, so their integration feels like a software upgrade. Use your HelpDesk account or create a new one.
Install
Open the LiveChat Marketplace and click “Install”
Sign up or Log in
Create a brand new
account or log in with an existing one
Set up
Fine-tune your
HelpDesk integration and you’re ready!
Integrate HelpDesk and LiveChat