HelpDesk app with positive feedback (heart, five stars, thumbs-up) HelpDesk app with positive feedback (heart, five stars, thumbs-up)

Get more loyal customers with HelpDesk

Simplify your customer support tasks. Focus on increasing sales and customer satisfaction levels.

Free 14-day trial Easy setup

Trusted by

Companies using HelpDesk Companies using HelpDesk

With HelpDesk, you get better results in customer service

Lifebelt

24/7

Real-time support

on chat

Stay in touch with the HelpDesk team. Start a chat and get an instant response anytime you need help.

Thumbs-up

92%

Satisfaction level

achieved with HelpDesk

Get instant feedback about your ticket responses. Your customers can instantly share what they think about your customer support.

Ticket with a clock

4 h

Optimal resolution time

achieved with HelpDesk

How fast you respond to new messages matters. Tickets solved within this timeframe get the best rating.

Email is the most popular channel for customer support

To keep your email communication organized, you need a smart ticketing system. Build better relationships with customers and optimize response time.

Envelopes in a funnel being divided into three folders

Increase brand loyalty with 5-star customer service

Friendly and efficient customer support builds trust. It shows that your brand is reliable and that you care about your customers. Companies that react fast to their customers’ questions get the best reviews and are recommended more often.

Ticket with a star on

Get more sales with contextual messages

Help your customers choose products suited to their needs. Walk your customers through the sales funnel and assist them with any questions they have along the way.

Four types of charts

Simplify the process to respond faster

Customer service can be difficult. Managing the process should not. With the right tools, even complicated issues can be easy to handle. Declutter your inbox. Organize your tickets. Make room for productivity.

Ticket in a fast car

Let your customers use their preferred channel

Introduce multichannel customer service with HelpDesk-LiveChat integration. Respond to emails and talk on chat within the same application. Make it easier for your customers to contact you.

Envelope, chat bubble, and tickted combined using a jigsaw puzzle

Build a strong brand identity

Have control of how your brand is presented online. Customize your domain and make sure your customers get messages from your company email address. Maximize security and improve your brand recognition.

City with a fingerprint on a billboard

Try HelpDesk today

Invite your team and explore HelpDesk features for free

14-day free trial Easy setup