HelpDesk app with positive feedback (heart, five stars, thumbs-up) HelpDesk app with positive feedback (heart, five stars, thumbs-up)

Get more loyal customers with HelpDesk

Simplify your customer support tasks. Focus on increasing sales and customer satisfaction levels.

Free 14-day trial Easy setup

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With HelpDesk, you get better results in customer service

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24/7

Real-time support

on chat

Stay in touch with the HelpDesk team. Start a chat and get an instant response anytime you need help.

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92%

Satisfaction level

achieved with HelpDesk

Get instant feedback about your ticket responses. Your customers can instantly share what they think about your customer support.

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4 h

Optimal resolution time

achieved with HelpDesk

How fast you respond to new messages matters. Tickets solved within this timeframe get the best rating.

Email is the most popular channel for customer support

To keep your email communication organized, you need a smart ticketing system. Build better relationships with customers and optimize response time.

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Increase brand loyalty with 5-star customer service

Friendly and efficient customer support builds trust. It shows that your brand is reliable and that you care about your customers. Companies that react fast to their customers’ questions get the best reviews and are recommended more often.

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Get more sales with contextual messages

Help your customers choose products suited to their needs. Walk your customers through the sales funnel and assist them with any questions they have along the way.

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Simplify the process to respond faster

Customer service can be difficult. Managing the process should not. With the right tools, even complicated issues can be easy to handle. Declutter your inbox. Organize your tickets. Make room for productivity.

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Let your customers use their preferred channel

Introduce multichannel customer service with HelpDesk-LiveChat integration. Respond to emails and talk on chat within the same application. Make it easier for your customers to contact you.

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Build a strong brand identity

Have control of how your brand is presented online. Customize your domain and make sure your customers get messages from your company email address. Maximize security and improve your brand recognition.

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Try HelpDesk today

Invite your team and explore HelpDesk features for free

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Free 14-day trial Easy setup

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