HelpDesk plus Zapier logos

Integrate HelpDesk
with Zapier

Free 14-day trial No credit card required Simple setup

HelpDesk dahboard with Zapier tasks Zapier task Zapier task Zapier task

Automate your customer service workflow
with the Zapier integration

Ticket holding another ticket and an app with a plus sign.

Create tickets automatically

Save time by creating HelpDesk tickets straight from your CRM or online communication software. No more switching between apps.

Ticket showing a graph with a workflow.

Customize workflows

Mirror your current workflow in Zapier and automate manual tasks. Use triggers to perform actions specific to you.

Ticket holding another ticket and showing different statuses with a repeat sign.

Update project statuses

Send status updates to your project management software when a ticket is created in HelpDesk.

Lots of triggers
and actions to use

Be quicker and more efficient than ever with a set of useful triggers and actions. Get a free HelpDesk account to try Zapier integrations and build powerful automation specific to your business.


  • New Ticket
  • Ticket Status Changed
  • New Message in a Ticket
  • Ticket Tags Changed
  • Ticket Followers Changed
  • Ticket Assignment Changed
  • Ticket Priority Changed


  • Create Ticket
  • Update Ticket or Send Reply
  • Add Tags to Ticket
  • Add Followers to Ticket
  • Create an Upload Transaction
  • Upload Attachment During Transaction

What is Zapier?

Zapier is an external automation tool that allows you to connect HelpDesk to over 3,000 apps without having to build a dedicated integration with them.

Please note that Zapier can apply an additional fee for using the integration.

Different apps that can be integrated with HelpDesk through Zapier.

Connect with 3,000+ apps

Find your favorite app in Zapier’s marketplace and connect it with HelpDesk. Explore endless possibilities, and create your own workflows.

Free 14-day trial Simple setup Simple setup

Discover our text| products