One clear plan that includes all features you need

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Per agent, per month

  • Email channel (shared inbox)
    You can convert all your emails into tickets and manage them on our platform.
  • Collaboration tools (private notes, tagging)
    You can leave private notes for your colleagues as well as label the tickets with tags to easily identify them later.
  • Canned responses
    You can prepare draft messages and use them in conversation with your customers.
  • Ticket rating
    Your customers can rate your responses. You’ll get instant feedback directly from the email recipient.
  • Data encryption
    We use advanced data encryption protocol to ensure the highest level of security.
  • Chat and email support
    You can contact us via chat or send us a message.

Frequently Asked Questions

What payments methods do you offer?

We accept all major credit cards. If you choose monthly billing, the payments are made at the beginning of a new billing cycle. If you choose an annual subscription, your card is charged for 12 months upfront.

Is there a free trial?

Yes, there is! You can discover HelpDesk for 14 days free of charge. During your free trial, you’ll have access to all the pro features and you can add as many agents as you want.

Is there any discount available?

With an annual subscription, you’ll get a 20% discount.

Can I add or remove an agent anytime?

Yes, you can add or remove an agent’s account whenever you want.

Effortless customer support

Find out how to simplify your work with HelpDesk

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