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Guidelines on how to start using HelpDesk and create your first ticket
Discover how to use HelpDesk and find answers to your questions
Guidelines on how to start using HelpDesk and create your first ticket
Read helpful and to-the-point articles on working with tickets, automating tasks, and managing your team. Make the most of HelpDesk features.
Forward messages from your communication channels to HelpDesk
Manage your subscription, the number of agents, and payments
Connect HelpDesk with other tools you use every day
Grab the complete and interactive handbook on HelpDesk ticketing system. The helpful tips and the top-performing ideas are at your fingertips.
Browse Handbook
To keep and manage your entire email communication with customers in HelpDesk, you should set up email forwarding in your current email client (or your server).
Ticket rating helps you gather feedback from your customers.
This article explains what HelpDesk is and how it can help you with organizing your emails.
Invite your team and explore HelpDesk features for free