KnowledgeBase is an easy-to-use knowledge base software for creating, managing your internal knowledge, and building a public help center for customer self-service.
Internal knowledge management lets you organize company and product knowledge. You get multiple knowledge bases, password-protected help centers, article management features, a rich text editor, analytics, AI features, smart search, and more.
KnowledgeBase lets you easily organize product and service information, benefiting both your team and customers. By equipping support agents with instant access to organized knowledge resources, you can improve their responsiveness and the quality of information and, in the long run, grow customer satisfaction.
Simultaneously, customers can explore a comprehensive help center with product FAQs, articles, and manuals at their convenience. With 24/7 self-service capabilities, ticket deflection is maximized, ultimately reducing the costs of your customer service. This means less workload for your team and a larger focus on the more burning issues.
Use KnowledgeBase to optimize your product information, empower support agents, and deliver round-the-clock customer support.
KnowledgeBase costs $59 per month. Here’s the full list of features.
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