Connect with your customers and simplify your work with HelpDesk
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Discover HelpDesk’s features that simplify your email support. Create automated workflows to optimize your response time.
Invite everyone from your team to HelpDesk. Pay only for the users who work with tickets.
Change the number of agents anytime. Choose a plan that matches your current business needs.
See why cloud infrastructure is the best choice for an online service desk. Maximize security and system stability to always provide reliable support.
Compared to on-site storage solutions, cloud computing is the most affordable option for companies of any size. Cut down on costs related to building your own help desk infrastructure.
Cloud-based software is available anywhere, anytime. Open a browser on any device and start solving tickets right away. With HelpDesk’s web application you can work on desktop or mobile.
There's no need to install any updates. When you log in, you always get the newest version of the application.
HelpDesk uses cloud infrastructure for extra security and instant backups. Your business data is encrypted and stored only in certified AWS data centers.
As your business grows, you'll get more messages and requests from customers. With cloud infrastructure, scaling is not a problem. If you start getting more messages than usual, HelpDesk automatically adapts to the higher demand.
Explore all the features and invite your team. The first 14 days are on us
Cancel anytime Easy setup
Forward emails from customers to HelpDesk and manage your customer service process in an easy way. Create multiple inboxes and teams to divide the tasks between different departments.
Organize your support inbox
Try automated workflows for repetitive actions. Tasks you chose to automate will be done as usual but without your effort and focus. You're irreplaceable, so reduce unnecessary manual work and make great use of your time.
Try customer service automation
Let your customers tell you what they think about the quality of your support. Send custom feedback requests to build relationships with customers. Analyze feedback to learn what you can do to increase their satisfaction.
Get more customer feedback
Use data to improve your customer service. Analyze your team performance and customer satisfaction. Take a look at ticket heatmap to discover at what time of the day your customers need your assistance the most.
Take a look at HelpDesk reportsSkip the installation process and set up your HelpDesk online.
Create your HelpDesk account
Invite your team
Forward emails to HelpDesk
Add LiveChat integration to HelpDesk and see why tickets combined with chats are the most effective communication tools. Provide real-time support on chat and switch to tickets whenever needed.
Try HelpDesk for free
Support your customers using desktop, tablet, or mobile. Solve tickets even if you’re not at the office. Log in, and get access to your HelpDesk wherever you are.
Try HelpDesk on mobileInvite your team and explore HelpDesk features for free