Easy-to-set up CRM features

No coding skills required

Easy-to-set up CRM features

Sales Help Desk Software to Create Meaningful Interactions

Build long-lasting relationships with your buyer. Send responses quickly and close deals in just a few minutes with an easy-to-implement ticketing system for sales.

Free 14-day trial No credit card required Quick to implement

Trusted by 6,000+ customer success experts

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Why does your sales team need HelpDesk?

Improve buyer service and support partnerships with easy-to-use ticketing system features.

Centralized dealings

Streamline your team's management and simplify global transactions in one spot. Easily prioritize between local and international sales, keeping all critical data updated and organized in real time.

Improved response times

Automate your sales processes and improve response times to close deals in 24 hours. Resolve customer complaints quickly to increase brand loyalty.

Easy CRM integration

Make handling sales as easy as managing tickets. Grow your customer base by linking your ticketing system to CRM software to track inquiries and maintain consistent operations skillfully.

Enhance your sales team efforts by integrating HelpDesk with CRM ticketing software

Integrate HelpDesk with CRM systems through the power of Zapier and:

  • close agreements quicker with ticket automation,
  • manage leads and campaigns through practical features.
Use Zaps

Modify project status

Effortlessly sync new tickets with your project management app, ensuring instant progress updates. Speed up deal closures through standardized and clear messaging.

Use customized workflows

Automate routine tasks – like responding to frequent questions – by mirroring your existing process with HelpDesk’s workflows in Zapier. Make your workflow efficient and hands-free.

Smart automations

Automate ticket creation

Save time analyzing customer data and arranging details by creating HelpDesk tickets directly from your CRM or communication software. No more hopping between apps, just seamless efficiency and focus.

Users Love Us

Happiest Users 2023

Use CRM ticketing software to improve your sales team's performance

Free 14-day trial Scale your deals Easy access to information

HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2 HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2 HelpDesk's awards: Happiest Users in 2023 in Crozdesk, Quality Choice in 2023 in Crozdesk, Trusted Vendor in 2023 in Crozdesk, Support & Helpdesk Leader in 2023 in Crozdesk, Category Leaders in 2023 in GetApp, Shortlist in 2022 and 2023 in Capterra, and Spring's High Performer in 2023 in G2

A sales help desk app equipped with all the features your team needs to evolve

Tickets list view in HelpDesk ticketing system

Make your customers happier with every transaction thanks to a sales ticketing system

Use AI tools for consistent and coherent online communication, ensuring a unified voice when interacting with customers globally, at any time.

See all features

Add status and priorities

Mark cases as open, closed, pending, on hold, or solved. Give them context according to the sales funnel. Prioritize customers' inquiries to solve them on time by adding status to the case.

Tailor your voice

Use artificial intelligence to tailor your message's tone so it hits just right, no matter if your audience is beauty, construction, or tech. Transform communication and connect with your customers on a deeper level.

Create custom fields

Securely store additional, ticket-specific information about your customers. Customize them according to your needs, and set an order number, contact ID, or credit card number.

Reach even more buyers with automations

Fast-track deals with macros and workflows. Cut down on repetitive tasks like data reporting and responding to routine queries. Focus on enhancing your sales strategy and expanding your reach.

Brastel Co., Ltd. team
Each agent can spend more time resolving tickets and make our customers happier with an individual approach and better response time.
Dalton Hasegawa,
Manager at Brastel Co., Ltd.
Read case study
35%

Brastel saves 8 minutes handling each ticket. It's a 35% decrease in the ticket resolution time.

2,000

Brastel team handles nearly 2,000 tickets a month using automation.

Start with Sales HelpDesk in three simple steps

Get HelpDesk for a free 14-day trial and create an account.

Forward messages from your current support inbox to HelpDesk.

Start receiving tickets from your customers and team.

No credit card required

Provide the best sales support internally or externally

Boost your sales team performance

Help desk for sales agents

  • Use a simple dashboard to make it easy for marketing and legal teams to reach out to the sales.
  • Create reports to improve your team performance by getting insightful feedback.
  • Avoid operating with multiple sales representatives on the same case, thanks to collision detection.
  • Freely assign specific tasks to individuals on the team based on the types of sales transactions.
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Smooth dealing process

Sales support for shoppers

  • Use automations to handle repetitive customer questions and reduce sales team workload.
  • Take advantage of AI writing features, NLP, and text generation to improve your external communication.
  • Stay close to your clients by offering 24/7/365 customer service.
  • Search for potential leads through email, social media, live chat, website forms, and more.
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We're here for you 24/7/365

When you need assistance, you can count on our Support Heroes. They're strong and swift, and will help you no matter the time!

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HelpDesk support

Experience effortless ticket management with HelpDesk

Free 14-day trial No credit card required Advanced ticketing made easy

You'll be in
good company

Tickets that are created with Shopify, Salesforce, LiveChat, and Messenger

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