Seamlessly integrate the HelpDesk ticketing system with WordPress

Enhance customer communication with WordPress and the HelpDesk software!

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HelpDesk and WordPress integration

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Utilize a contact form in WordPress as a ticketing source

What are the contact forms from HelpDesk?

Contact forms are a tool designed to facilitate communication between visitors to a website and its owners or administrators. HelpDesk offers seamless integrations with WordPress to create these forms efficiently and internally.

Create contact form
HelpDesk contact form in WordPress

Discover the benefits of the WordPress and HelpDesk integration

All messages in one place

Automatic spam screening

Autoresponder for each message

All messages in one place Automatic spam screening Autoresponder for each message

Contact form in Wordpress - help desk integration

You can also conveniently manage and customize these contact forms, giving you total control.

You can collect specific data from your website visitors. This may include their name, email, subject, message, or any custom field.

Work booster

You can automatically direct messages from selected forms to designated teams, ensuring a smooth and seamless experience for everyone involved.

How to create contact form in HelpDesk

After adding a contact form, all your messages will be visible on your HelpDesk account. HelpDesk will automatically filter spam messages.


Go to the "Contact forms" menu in HelpDesk settings and click "Create contact form."


Customize the form details to fit your brand and needs.


Place it on your website and start collecting messages from your visitors.

Adding a contact form on WordPress

Get started by adding a contact form to your website using HelpDesk. It's a straightforward process.

Go to your WordPress account and edit the website.

Find the HelpDesk contact form in the contact form settings in HelpDesk.

Click the + button. Select the Custom HTML block, add your generated HTML code from HelpDesk, and create your contact form.

WordPress in a nutshell

WordPress is a widely used, accessible, and open-source program for building and managing websites and blogs. Its user-friendly interface and extensive customization options have made it a top choice among website builders and blog creators.

Yes, WordPress is versatile enough to power ecommerce websites. With dedicated plugins like WooCommerce, you can transform your WordPress website into a robust ecommerce platform.

Installing WordPress is a relatively straightforward process. Here are the general steps to install WordPress on a web server:

- Select a web hosting provider.
- Register a domain name (if needed).
- Log in to your hosting control panel.
- Use one-click installation (if available) or manually.
- Go to and log in.

Yes, WordPress is free to use.

Free themes in WordPress are templates or stylesheets that determine the design, layout, and overall appearance of a WordPress website. They are a fundamental part of customizing the look and feel of a website, allowing users to change the visual design without altering the site's underlying content or functionality. You can use any template you want, but some are not free.

In WordPress, the loop is a core concept and a crucial component for displaying posts, pages, and other content on your website. It's a PHP code structure that retrieves and displays posts or content from the WordPress database.

A WordPress tutorial is a step-by-step guide or instructional resource that teaches individuals how to use, build, customize, or manage a website using the WordPress CMS.

No coding skills are necessary to operate WordPress; it's designed to be accessible to all.

Security is a priority for WordPress, with regular updates addressing vulnerabilities. Implement best security practices such as keeping WordPress and plugins updated, using strong passwords, and incorporating security plugins.

To download WordPress, visit the official WordPress website at On the homepage, look for the 'Get WordPress' button and click on it. This will take you to the WordPress download page, where you can find the latest version of WordPress.

WordPress hosting is a specialized web hosting service tailored for websites built using the WordPress content management system (CMS). It's designed to provide optimized performance, security, and features suited explicitly to WordPress websites.

Plugins in WordPress are pieces of software that add specific features and functionality to a WordPress website. They extend the core capabilities of WordPress, allowing users to customize and enhance their websites without modifying the core code. Plugins are a fundamental part of WordPress's flexibility and scalability.

WordPress needs:

- PHP version 7.2 or higher.
- A MySQL version of 5.6 or higher OR a MariaDB version of 10.0 or higher.
- Support for HTTP.
- Servers for running WordPress are Nginx or Apache, but any server that supports MySQL and PHP will work.

Be more reachable with Contact Form 7 integration

Integrate Contact Form 7 with your WordPress website for a seamless connection to HelpDesk, allowing you to communicate with your visitors easily and channel messages directly to your ticketing system.

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HelpDesk integration with Contact Form 7

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