Ticketing software for effortless customer support

Free 14-day trial Easy setup

HelpDesk ticketing software and client's view

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Companies using HelpDesk

You are probably looking for a help desk software for one of two reasons

Illustration: Mailbox with several emails

Your inbox can't handle all the emails...

Illustration: Other help desk software (Bad, Poor, Inconvenient?)

...or your current help desk software isn't what you expected?

Either way, there's a solution.
Discover effortless customer support with HelpDesk.

Check why people love HelpDesk.

Why HelpDesk

What you can do with HelpDesk

Manage your email communication

Convert your emails into tickets and keep them all organized in one place. Never leave customers' questions unanswered.

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Structured customers messages in HelpDesk app

Collaborate with your teammates

Assign tickets to the right people. Cooperate with your team within the ticket dashboard using tags or private notes.

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Conversation with a private note in HelpDesk app

Keep track of your conversations

Browse previous messages within the archive and find details necessary to solve customers’ issues faster.

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List of previous tickets in HelpDesk app

Maximize your data security

We use well-established security practices to encrypt, process and securely store all your conversations.

Security feature: Encryption

See all features

Grzegorz Wozniczko

HelpDesk provides excellent tools to manage email communication with customers.

Grzegorz, Head of Support at LiveChat

Trusted by companies of any size

Brands using HelpDesk

Transparent and clear pricing

Starting from


Per agent, per month

Includes all that you needed:

  • E-mail channel (shared inbox)
  • Unlimited free Viewer accounts
  • Canned responses
  • Collaboration tools (private notes, tagging)
  • Customer support reports
  • High security
  • 24/7 chat support

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Effortless customer support

Find out how to simplify your work with HelpDesk

14-day free trial Easy setup