Ticketing software for effortless customer support

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HelpDesk ticketing software and client's view

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You are probably looking for a help desk software for one of two reasons

Illustration: Mailbox with several emails

Your inbox can't handle all the emails...

Illustration: Other help desk software (Bad, Poor, Inconvenient?)

...or your current help desk software isn't what you expected?

Either way, there's a solution.
Discover effortless customer support with HelpDesk.

Check why people love HelpDesk.

Why HelpDesk

What you can do with HelpDesk

Manage your email communication

Convert your emails into tickets and keep them all organized in one place. Never leave customers' questions unanswered.

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Structured customers messages in HelpDesk app

Collaborate with your teammates

Assign tickets to the right people. Cooperate with your team within the ticket dashboard using tags or private notes.

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Conversation with a private note in HelpDesk app

Keep track of your conversations

Browse previous messages within the archive and find details necessary to solve customers’ issues faster.

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List of previous tickets in HelpDesk app

Maximize your data security

We use well-established security practices to encrypt, process and securely store all your conversations.

Security feature: Encryption

See all features

Grzegorz Wozniczko

HelpDesk provides excellent tools to manage email communication with customers.

Grzegorz, Head of Support at LiveChat

Trusted by companies of any size

Transparent and clear pricing

Starting from

$19

Per account, per month

Includes all that you needed:

  • Unlimited users
  • E-mail channel (shared inbox)
  • Collaboration tools (private notes, tagging)
  • Canned responses (coming soon)
  • High security
  • Chat and email support


Learn more

Effortless customer support

Find out how to simplify your work with HelpDesk

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