Guidelines on how to start using HelpDesk and create your first ticket
Discover how to start using HelpDesk as your ticket management tool.
The migration of all HelpDesk accounts to LiveChat Accounts it’s the first step to allow our users to log in to all of our products from one space without the need to switch.
In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.
This article explains what HelpDesk is and how it can help you with organizing your emails.
Check out the list of HelpDesk sub-processors.
Add Agent signatures to add a personal touch to your ticket responses.
Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.
Learn how you can edit the email template in HelpDesk to adjust it to your needs.
Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automated rules.
Learn how to enable browser notifications to be notified of any new ticket activity.
Learn how to set up the custom domain, forwarding address, and reply address.
Learn how to solve issues with hard bounces and configure Apple Private Relay.
Invite your team and explore HelpDesk features for free