To keep and manage your entire email communication with customers in HelpDesk, you should set up email forwarding in your current email client (or your server).
In this section, we will show you how to do that with step-by-step video tutorials. We covered the most popular email clients:
If you use a different email service provider, contact our 24/7 support team on chat. We’ll happily help you set everything up.
If you want to forward messages from more then one mailbox, check out this article.