Watch this short video to learn how to set up forwarding in Office365 (Outlook):
Or follow these steps:
- Sign in to Office 365 at https://outlook.office.com/.
- At the top of the page, choose Settings > Mail.
- Choose Forwarding.
- Set up forwarding for your dedicated HelpDesk email address, which you can find in HelpDesk Settings > Email addresses.
To learn more about the email forwarding process, visit the Microsoft 365 help center.
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