Microsoft Outlook email forwarding

Rafal Kloc
1 min read
updated: Nov 17, 2021

Here’s a short video explaining how to set up forwarding from Outlook to HelpDesk:

You can also follow these steps:

  1. Click the Settings icon. Click “View all Outlook settings”.
  2. Choose “Forwarding”.
  3. Tick the “Enable forwarding” checkbox.
  4. Enter your HelpDesk address (to be found in HelpDesk Settings -> Mailboxes). Click “Verify”.
  5. Click “Save”.

Outlook requires administrator permission to set up forwarding outside the organization if a company manages your email address. Learn more about controlling automatic external email forwarding in Microsoft 365.

To learn more, visit:

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