Microsoft Outlook email forwarding

Weronika Masternak
1 min read
updated: May 9, 2023

Outlook email forwarding videoLink icon

You can also follow these steps:

  1. Click the Settings icon. Click “View all Outlook settings.”
  2. Choose “Forwarding.”
  3. Tick the “Enable forwarding” checkbox.
  4. Enter your dedicated HelpDesk email address, which you can find in HelpDesk Settings > Email addresses. Click “Verify.”
  5. Click “Save.”

Outlook requires administrator permission to set up forwarding outside the organization if a company manages your email address. Learn more about controlling automatic external email forwarding in Microsoft 365.

To learn more about the email forwarding process, visit the Microsoft Outlook help center.

Do you need any other help? Chat with us! We’re available 24/7.

Was this article helpful?

Got it!

Thanks for your feedback.

Thank you!

We’re happy to help.


Microsoft Office 365 email forwarding

Forward your emails from Office 365 to HelpDesk and convert them into tickets.

Read the article

Gmail (G Suite) email forwarding

Learn how to set up forwarding from G Suite/Gmail to HelpDesk.

Read the article

Try HelpDesk today

Invite your team and explore HelpDesk features for free

Signup hand
Free 14-day trial Easy setup

Discover our other products