Microsoft Outlook email forwarding

Weronika Masternak
1 min read
updated: Sep 15, 2022

Watch this short video to learn how to set up forwarding from Outlook to HelpDesk:

Or you can follow these steps:

  1. Click the Settings icon. Click “View all Outlook settings.”
  2. Choose “Forwarding.”
  3. Tick the “Enable forwarding” checkbox.
  4. Enter your dedicated HelpDesk email address, which you can find in HelpDesk Settings > Email addresses. Click “Verify.”
  5. Click “Save.”

Outlook requires administrator permission to set up forwarding outside the organization if a company manages your email address. Learn more about controlling automatic external email forwarding in Microsoft 365.

To learn more about the email forwarding process, visit the Microsoft Outlook help center.

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