Free 14-day trial User-friendly panel Customization
Manage and adjust custom field values as you collect information on the requester and their case.
Share cross-departmental knowledge in custom fields to provide the perfect case solution as a team.
Use four possible data formats and make the ticket details the main source of truth about your requester.
Brastel team saves 12 minutes handling each ticket. It's a 39% decrease in the ticket resolution process.
Brastel team handles nearly 2,000 tickets a month using automation.
HelpDesk embraces everything we needed when it comes, to asynchronous customer communication.
Marketing Project Manager at Brastel Co., Ltd.
Free 14-day trial Creation panel Customization