Web help desk software ready to use in 2 minutes

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with a free 14-day trial

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Web based HelpDesk app

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Skip the installation and speed up the help desk setup

Open your browser and start solving tickets right away. There’s no need to install any apps or codes. Your fast-acting HelpDesk is always available, up-to-date, and ready to ease your daily tasks.

Set up your HelpDesk account
Illustration: quick 3-step HelpDesk implementation

Keep your data safe in the cloud

Experience ultimate security and instant accessibility with HelpDesk. Simplify data management and store your data worry-free in the cloud and eliminate the need for servers. HelpDesk guarantees industry-level data protection through certified centers.

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Emails converted into tickets safetly stored in HelpDesk
Illustration: Different devices - desktop and mobile

Support customers
using any device you want

Use a web-based help desk to access your tickets anytime and from any device. Whether you prefer a laptop, PC, or mobile device, the choice is yours! This web-based help desk is designed to adapt to you.

Illustration: Notification bell

Stay up to date
with HelpDesk notifications

Get email notifications about tickets even when you’re not logged in. HelpDesk will let you know when a new ticket pops up. So, take it easy... You won't miss any messages from your customers anyway.

with your team
in real time

Illustration: Group of people

Invite your colleagues to join you in HelpDesk. You'll have separate accounts but can still work together on cases. Talk to each other using private notes, browse shared files, or assign tickets to the right experts.

Stay flexible with
your subscription

Illustration: Clock

You can choose a monthly or annual subscription. No hidden charges. Same price every month, without any surprises.

Try HelpDesk for free

Save time with
advanced HelpDesk features

Illustration: American dollar sign

Teams, tags, private notes, and canned responses are all designed with you and your team in mind. Maximize your productivity and make your customers happier with every message they receive.

Get help with our
24/7 support team

Illustration: Steering wheel

Talk to us anytime. Our support is online 24/7/365, ready to answer your questions or listen to your feedback.

Try HelpDesk for free

Benefit from HelpDesk's cloud-based ticket hosting support

Your first 14 days are on us

No credit card required Cancel anytime

HelpDesk is web-based and cloud-based for maximum security, efficiency, and speed

Revolutionize support excellence with dedicated, customizable help desk software. Elevate your work in the digital landscape.

Ticket list

Ticket view

Creating a ticket

HelpDesk - All tickets view

Web-based software – what does it mean?

Illustration: HelpDesk app in browser

Apps based on web hosting work directly in your browser. You don’t have to download anything. Just go to the app URL, log in, and that’s it! The only requirement is an internet connection.

Illustration: Updates

The entire app maintenance and software updates are automated and run seamlessly in the background, so daily tasks are never disrupted.

Illustration: Different devices that support HelpDesk

You don't need a device with high computing power to use a web app, as the hosted solution works freely on PCs, laptops, mobile phones, or tablets.

Illustration: File with web address

Web-based ticketing software eliminates compatibility issues across operating systems. So, you're good to go as long as you use a browser supported by our app.

Cloud-based software – what does it mean?

Cloud-based software offers convenient online access to applications, eliminating the need for device storage. With all hosting and storage handled externally, you can use the software on any internet-connected device.

The scalability of cloud-based software is a significant advantage. It can easily adapt to your expanding business needs without limitations from hardware or software constraints.

No technical expertise is required to set up the software environment. The online help desk app is readily available, providing immediate support whenever needed.

Illustration: cloud-based HelpDesk application

Storing data in the cloud is extra safe, as data centers around the world guarantee the best quality of security. Ensuring data security is mostly on the provider’s side. Get HelpDesk hosting with unlimited tickets starting now.

Try the web help desk that’s available anywhere, anytime.

Free 14-day trial Simple setup

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