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Zuzanna Bocian 

Content Automation Specialist

Zuzanna is a Content Automation Specialist in HelpDesk. She claims to have the coolest job in the world as she combines her passion for writing with new technologies.

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Features Recommended by Zuzanna

AI Text Enhancements

Adjust text tone, expand thoughts, or improve grammar in a snap. Use AI to save time.

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Ticket management

Revolutionize your ticketing experience. Streamline, prioritize, and solve cases, delight your customers.

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Team Collaboration

Work easily from different places and at different times, but always as a team with a common goal.

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Analytics

Browse visual reports to gain an in-depth understanding of individual and team performance.

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Popular articles

Top 5 Workflow Management Tips

Find out what workflow management is and why it’s vital for your organization. Also, discover the three essential components that you should consider when creating them. Next, explore the main types...

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Building Trust with Remote Support

Welcome to the era of digital dependency! With the rise of remote work and the exponential growth of technology, off-site support has become an essential part of technical assistance.

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Customer Retention Strategies

Every company knows how difficult it is to keep customer brand loyalty and get clients to return to the product. Thousands of well-thought-out strategies, personalized marketing campaigns, recurring remarketing emails — sometimes more is needed. However, managing customer retention is crucial to growing your business. According to a Harvard Business School study, an increase in customer retention of just 5% gives companies gains between 25% and 95%. There are many strategies to retain your earned customers. It's important to take good care of your customers to ensure that you meet their expectations, as failing could result in them leaving and causing you to lose money. But don't worry! I put together the best examples of customer retention strategies that work.

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Tickets that are created with Shopify, Salesforce, LiveChat, and Messenger

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Enhance websites with widgets